Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

1. Order Processing

   • Orders are typically processed and dropped off to the shipping company within 5 business days for custom orders after your purchase and 0-2 business days for any other type of product
   • You will receive a notification with tracking details once your order has been handed over to the shipping carrier.

2. Shipping and Delivery

   • We work with reputable shipping companies to deliver your order, but we cannot guarantee specific delivery dates or times.
   • Delivery timelines provided by the carrier are estimates and may vary due to unforeseen delays, such as weather, customs processing, or carrier issues.
   • No refunds will be given for shipping costs. Buyer accepts all the risks of shipping, shipping costs, and estimated delivery times.

3. Customer Responsibility

   • Once your order has been handed over to the shipping carrier, the risk of loss or damage passes to you as the customer.
   • We are not liable for delays, lost packages, or delivery issues caused by the shipping carrier. If you encounter any issues, please contact the carrier directly using the tracking information provided.
   • There will be no refunds on orders that are delivered past the estimated arrival date

4. Undeliverable Packages

   • If a package is returned to us due to an incorrect address, failure to collect, or other delivery issues, additional shipping fees may apply to resend the package.

If you have any questions about our shipping policy, please contact us at mojo.mfg.ops@gmail.com

Thank you for your understanding and support!